Shopping on the Internet: free cheese in a mousetrap?

Online purchase - it's fast, easy and effortless. No need to run from shop to shop, spend time and energy. All that is required from potential buyers - including computers and log into the Internet. But online buyers, as well as conventional shops customers may be unhappy with the purchased goods. "One thing: you buy in a shop in Kyiv a commodity. Come and get a letter of guarantee, check. But then when you have problems, you read in print: with. Glukhivka, Luhansk region. So you need to take this fridge and within two weeks of his return to this village. It is important to watch the registration ", - says Anatoly Sobolewski, chief lawyer of Ukrainian public organization protecting the rights of consumers of financial services. "There are times I would call it a small fraud. Why? When delivering a large amount of goods, for example, the case of the washing machine when the man ordered the device, and he brought the car fairly low quality. And suggested: let's throw out the package we are taking is moved garbage. The man thinks this is an option, a good offer, good people. He unpacked, plugged in and realized that it was not what he wanted. He calls the store. Can I return? "- of course. Return to packaging, according to law. A package anymore. You can not return, "- said the expert. The law says that for 14 days can be accessed and already the delivery should be considered in each case. But should definitely apply in writing, by telephone if the seller says: I've never heard.