Goods for repair - the shop is obliged to issue a temporary replacement

Unhappy with your purchase? Can return it to the store within 14 days, provided that there is a check, a commodity not used, and the packaging is not damaged. Non-refundable food items and personal care products, related to drugs. Another thing, when the goods are defective. "When you buy goods and have a certain slight drawback, it is necessary again to get a guarantee on this product to a need to pay attention when this technique. Some stores guarantee is just a check in some of its need to separately get stamped when you exit the store and if there is a lack of contact within the warranty period to the seller that he eliminated this shortcoming, if it can be eliminated, "- said Alla Semenchenko-Raykivskaya, a lawyer. If the goods are damaged beyond repair, it must be reinstated within 14 days. In case of delay you must return the money or replace a similar purchase. And to extend the warranty period. "Warranty period, if indeed the goods repaired and returned to the person, perhaps some detail has been repaired, it starts from the day after which the thing has been renovated, it is renewed, refreshed and begin again," - said Alla Semenchenko-Raykivskaya, a lawyer. Buying goods over the Internet, make sure that the check was issued to all the rules. And getting a purchase, such as appliances, you should check its performance. Alla Semenchenko-Raykivskaya, lawyer: "There are situations where individuals do not even know who to contact, there is some disadvantage, but they do not know where the seller. If the store took the repair machinery, at the time of its restoration for use you must provide a product with similar features. But this rule does not work, lawyers say, because most consumers do not know their rights.